Today I received an interesting email from Patrick about upgrading to OS 4.5.
I have been using Tiggit since I purchased it in January of this year. I use it on my Blackberry 8330 Curve. For the most part it did the job. It always had a few “funky” traits, for instance I would have to to hit the Send/Receive twice in a row for it to actually start working, and it complained of uncaught exceptions and, as I recall, some sort of Java errors as well. I installed, reinstalled, configured several times and, for the most part, just accepted these nuisances as part of the charm of the software — on the plus side it forced me to become quite conversant with all of the settings for the network, accounts, etc. Last week, however, I upgraded the OS on my BB from 4.3 to the new 4.5 OS. All of the bugs that plagued tiggit have now vanished. And mind you I have made no changes to the configuration settings of tiggit itself. I’ve been running tiggit now for about ten days without the slightest hitch in any respect. It seems to be working so well that if I saw an upgrade on your web site I probably wouldn’t install it. ;-) I thought I would just pass this along to you just in case you have support messages from users that are complaining of bizarre error messages that you can’t replicate. If they can upgrade their OS, they might want to give that a try first and see if their problems magically disappear.
It is pleasing to hear that upgrading to OS4.5 has solved a number of nuisances, some of which I recognise from my own experiences. If you are thinking of upgrading to OS 4.5, take care to upgrade to a new build of this release. OS4.5.35 simply does not work with tiggit mail, and should be avoided.
As an aside, I normally test tiggit mail first on a Bold running OS 4.6, then a Storm running OS 4.7, and then on a Curve 8330 with OS 4.5 and a Curve 8300 on OS 4.2. I don’t have an 87xx series device so this is ust tested with a simulator.