tiggit mail on BlackBerry Storm

October 22, 2008

This is what tiggit mail looks like on a BlackBerry Storm

Sadly this is just the device simulator, I don’t have one yet. I am also running version 1.1 of tiggit mail, so the sharp eyed will notice a few features of tiggit mail that are not currently available.

I have been thinking of making videos of going through certain key steps of getting started with tiggit mail. With Storm I think that this will be a must as it will really bring the way the product works home to people.

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version 1.0.12 – now available

October 20, 2008

Version 1.0.12 fixes a defect in handling deletes on POP3 mailboxes. Under certain circumstances the most recent message will also get removed from a mailbox when a delete-on-server action is taken.

Under these circumstances an additional message is removed from the handheld, but not the server. No un-intentional delete take place on the server.

Version 1.0.12 resolves the problem which is caused by not fully parsing the UIDL response from the server.

This defect is isolated to POP3 mailboxes, including Yahoo! Plus. IMAP mailboxes, such as gmail are not impacted.

Registered users can download version 1.0.12 by using the download link in their download mail, or by going to http://www.tiggit.com/tiggitmail/eapcheck.html and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version.

Users should take care that any data that is stored within tiggit mail is kept elsewhere as this upgrade will cause all of the mailboxes to be erased.

attachments and tiggit mail

October 19, 2008

A quick note on how attachments are handled in tiggit mail version 1.0

tiggit is able to receive messages that have attachments, of course you may need to ‘more’ the message if the attachment is large, and tiggit may not actually allow you to ‘more’ the message if it is larger than the maximum message size. (The default maximum message size is half a meg, much more will cause a lot of problems on the handheld.)

If you reply to a message with an attachment, or forward a message with an attachment then the attachment is forwarded with the message, as you might expect.

tiggit is able to render images that are attached to emails – jpeg, gif, png etc. tiggit can handle other attachment types, but it does not know how to interpret .doc, xls, ppt etc. With the new capabilities in the BlackBerry Bold it might be easier to display these, and this will need investigation in the future. 

Version 1.0 does not allow you to save attachments, or upload attachments from the local store or SD card. It is likely that version 1.1 will provide some improvements to attachments handling.


tiggit mail token

October 17, 2008

One of the most common search hits on this blog is “tiggitmail token”. I am of course flattered that tiggit mail trial users would take the trouble to search for a hacked or free token, but I thought I would take a moment to explain about the tiggit mail trial period and license tokens.

tiggit mail is available for a free trial for seven days. This is so that users can trial the software and confirm that it does what they need before purchasing – tiggit mail is not for everyone. The trial period can be extended, on request, by issuing a trial token. Those that need an extension to help them make up their mind should email tiggit@tiggit.com with their BlackBerry PIN.

The license tokens are created by hashing and encoding the BlackBerry PIN along with additional product permission information. In this way they are completely personal and will only work with on BlackBerry handheld. There is therefore no point in attempting to use a license key that has been posted on the internet, as any valid key will only work with one BlackBerry device.


Courier MTA IMAP Server & tiggit version 1.0.11

October 16, 2008

Version 1.0.11 is now available for download. This version provides a bug fix for downloading folder lists from Courier MTA IMAP servers.

Courier IMAP servers are a little different to most mail servers as they do not return the folder list in an linear form – i.e. starting with the root folder, all it that folders children, and for each folder all of that folders children. Rather the folder list appears to arrive in a disorganised order. Version 1.0.8 resolved problems with handling this disorder. This bug fix solves a problem with forcing the INBOX to be set to synchronise once the folder list has been downloaded, resulting in folders not being properly organised.

Migrating users should note that this upgrade will result in existing mailboxes and folder lists being wiped. Users should re-sync folder lists prior to downloading messages.

Registered users can download version 1.0.11 by using the download link in their download mail, or by going to http://www.tiggit.com/tiggitmail/eapcheck.html and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version.

Users should take care that any data that is stored within tiggit mail is kept elsewhere as this upgrade will cause all of the mailboxes to be erased.

versions 9 & 10

October 8, 2008

Couple of high velocity releases of late, both to fix user reported problems

Version 1.0.09 fixes problems preventing messages being sent via the tunnel

Version 1.0.10 fixes problem resulting in message moves failing.

Registered users can download version 1.0.10 by using the download link in their download mail, or by going to http://www,tiggit.com/tiggitmail/eapcheck.html and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version.

Users should take care that any data that is stored within tiggit mail is kept elsewhere as this upgrade will cause all of the mailboxes to be erased.

Version 1-0-08 – fixes for many sending problems

October 4, 2008

Version 1-0-08 is a bug fix release and is now available for download.

Most importantly this release fixes the problem of messages being received by Enterprise Outlook as text attachments to blank messages. It also has some enhancements to the validation logic for SMTP that should make SMTP sending more reliable under higher latency situations.

  • Fixes problem with the added text in forwarded and reply messages being shown as text attachments to a blank message by enterprise Exchange servers and other legacy email tools.
  • Properly handles attachments when forwarding/replying to messages
  • Fixed problem with image attachments not being displayed on api 4.1 version
  • Fixes problem resulting in time and date being shown as 00:00
  • Fixes problem with delete lists not being persisted between sessions – messages deleted on the handheld are no longer re-downloaded after restarting tiggit mail.
  • Fixes problems with sub-folders not being replicated
  • Adds hot-key functionality to folder screen – I to set folder for download and P to show folder properties
  • Waits for response 354 to DATA command within SMTP send
Registered users can download version 1.0.08 by using the download link in their download mail, or by going to http://www,tiggit.com/tiggitmail/eapcheck.html and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version.

Users should take care that any data that is stored within tiggit mail is kept elsewhere as this upgrade will cause all of the mailboxes to be erased.
When upgrading users should open the Folders screen and Sync folders for each IMAP mailbox, then restart tiggit mail prior to downloading mail.