fixing wipeout

July 26, 2009

Another build on version 1.1.16 is now available to download. This build fixes one bug that many people have reported, resulting in poor behavior when messages have been marked for deleted on the server but not expunged. The impact of this can be that the all messages in an inbox can be wiped-out, this is now fixed.

With this build you should not get “Mail Exception Server returned incorrect status array size” any longer.

Version 1.1.16.p4 can be downloaded in the normal way, using the link below.

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Update to version 1.1.16

July 19, 2009

I have now posted an update to the version 1.1.16 Preview, which includes all of the fixes and enhancements intended for this release. This can now be downloaded in the usual way. This is still a preview release, so it is important to remove the earlier version prior to installing this version.

As well as the features listed in the post below, 1.1.16 has the following fixes and new features:

  • changed the deletion behavior when deleting on server. tiggit mail will no longer display messages that are marked for deletion. If you would like to continue to see “will delete on server” then select showDeleted on the general settings panel.
  • fixes problem with large folder lists not being downloaded, and improves user feedback whilst downloading and processing folder lists.
  • adds SD card Audit to start up sequence. On startup tiggit mail checks each file in the tiggit workspace to ensure that it has a corresponding message within a folder
  • adds don’t ask again option on exit dialogue

I have also checked out integration with BlackBerry alerting. To enable this you should edit your profile and assign vibrate and tone settings for tiggit mail. You can test your profile configuration by keying ALT-R from the mailbox list.

Registered users can download version 1.1.16, by clicking here and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version. Users are advised to take appropriate precautions when upgrading to this version as all messages on the handheld may be lost.


First view of 1.1.16 available for preview

July 12, 2009

Yesterday was a great day in The Dales, not too hot and sunny. We had a great ride up Arkengarthdale, all the way to Tan Hill before turning back down Swaledale to return home. Today was rainy, so I made some progress on version 1.1.16, which is can now be downloaded in the usual way.

Version 1.1.16 is focussed on fixing a number of bugs and customer irritations. Most importantly this fixes the problem where an inbox gets wiped out as a result of a short response from a mail server.

  • improves user feedback on the progress of the add mailbox wizard
  • corrects false positives in the test phase of the add mailbox wizard, and sending using singlePost
  • changes entry fields to use email and numeric fields as appropriate in add mailbox wizard
  • fixes problems associated with downloading from Yahoo!, and post-download sorting.
  • fixes problems in the useWiFi logic – the WiFi & Cellular option should now work.
  • fixes bug in quoted printable decoder that resulted in spurious spaces and new lines in quoted printable encoded messages
  • fixes problem where delete preference was not being stored/respected
  • inserts [no subject] when no subject is specified in an outgoing mail
  • adds menu option to move a message whilst it is displayed, along with fast key V to move message from message display and inbox viewer
  • improves first time experience
  • only sets singlePost to be true if tunnel is selected
  • resolves problem where large¬†attachments¬†are corrupted on non-MDS connections
  • adds new mailbox wizard for us.army.mil
  • changes wifi network string to interface=wifi
  • fixes problem resulting in inbox wipeouts

This is the first pre-release of 1.1.16, and does not yet include all of the features intended for this release.

Registered users can download version 1.1.15, by clicking here and entering the email address that was originally used to register for tiggit mail. Exisiting license tokens will continue to work with this version. Users are advised to take appropriate precautions when upgrading to this version as all messages on the handheld may be lost. Users are advised to fully remove the previous version of tiggit mail prior to upgrading to ensure a trouble-free installation.


Using tiggit with us.army.mil

July 10, 2009

A number of users have contacted me about making tiggit mail work with the US Army Mail Service. It would appear that the use of BlackBerry has been outlawed as the BIS/BES infrastructure is not considered sufficiently secure.

I don’t know whether tiggit mail will meet the requirements of the US DOD, but nevertheless I thought it worthwhile to write some notes on how to use tiggit mail with the us.army.mil mail service. Users should of course take appropriate steps to ensure that they are complying with all of the conditions of use of the mail server to which they are connecting.

You can see the details here. I guess it might help others who are having difficulties getting tiggit mail to work. Another document that might also be helpful to understand the features of tiggit mail is the user guide, which can be found here.